Block 1: The freaking references!! God help me to memorise!

A number of writers referenced in the block are important:

Maslow (year ?) - Pyramid of needs - basic, physiological, and ???

Anthony et. al. (1998) and Young (1999) - organisational responsibilities - profit centre, discretionary cost centre, standard cost centre, revenue centre, investment centre

ANTON, who is YOUNG finished Uni and continue to work at Nexus responsible for COST CENTRE and other centres.

Freeman (1984) - Stakeholder definition - any group or individual who can affect or is affected by achievements of organisation's objectives

Being a FREE MAN in standard 2 could affects or be affected by objectives of the big man !

Rowley (1997) - Organisations respond to interactions of multiple stakeholder, not just one.

ROWING in 3rd year requires many to respond to the lead.

Pappas and Hirschey (1989) - Questioned if managers really works to maximise income of their company (or minimise cost in the context of the non-profit, public organisations). Don't they have any agenda and intentions such as position, prestige etc.? i.e. do they really strive to find the sharpest needle in the haystack?

My pappa bought me hirschey chocolate when I was in form 1 and throw it into the haystack

Sawyer (1991) - organisation has mutiple objectives due to various interest groups within it. If all want to maximise the results of their objectives, conflict of interest is likely to take place. Thus, naturally they will tend to only achieve satisfactory level.

Stewart (1998) - The model of management from commercial organisations cannot apply fully to public organisations. Although there opinions that inclince towards making the two compatible, it is based on simplified perspective. Public organisations do not have customers as such in private organisations. The provision of service is based on assessment of need rather than demand indicator.

Elcock (1995) - There are five categories of users in public sectors: citizens, subjects, consumers, customers, clients. The application of terms from commercial organisations is therefore very loose. This opens up different level complexity of managerialism in public service sector. Citizenship alone does not explain the relationship between users and public service agencies - the relationship is more complex than this. A user is not necessarily a citizen.

The elephant cock in form 2 shot five group of public users.



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